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Project Overview
The 12Cert platform was developed to help companies efficiently manage customer accounts and records, providing a structured and secure system for handling customer profiles, certificates, and official documents. The platform ensures easy access to personal records, allowing customers to schedule inspections, verify documents, and receive timely notifications.
By integrating QR-based validation, automated reminders, and a customer support chat system, 12Cert enhances transparency, security, and compliance. Built using Flutter and Firebase, the platform provides a seamless experience across both web and mobile devices.
The challenge of project
Managing customer records, certificates, and compliance schedules manually was time-consuming and inefficient. The challenge was to develop an automated system that improves data security, document verification, and customer engagement.
- Providing a structured and secure customer account management system
- Enabling easy access to customer records, certificates, and documents
- Implementing a QR-based verification system for document authenticity
- Automating reminders and notifications for inspections and compliance deadlines
Features of project
12Cert provides a complete solution for customer account management, document security, and compliance automation.
Client Management
Enables businesses to create, edit, and organize customer profiles within a secure system.
Custom File System
Provides a structured document management system for handling customer records and certificates.
Custom Document Validity Verification
Allows customers and third parties to verify certificates and official documents securely.
QR Validity Verification
Each certificate is assigned a unique QR code, allowing for instant authenticity checks.
SMS and Email Alerts
Automated reminders ensure customers never miss inspections or compliance deadlines.
Inspection Scheduling
Customers can schedule inspections with automated notifications for upcoming deadlines.
Customer Support Chat
A built-in chat system allows seamless communication between customers and support teams.
Project Outcome
The 12Cert platform has streamlined customer record management, improving efficiency, security, and compliance tracking.
- Reduced administrative workload with automated document verification and reminders
- Improved customer engagement through self-service access to records and scheduling
- Enhanced document security with QR-based certificate verification
- Optimized inspection scheduling with automated alerts
- Better customer support through integrated chat communication
FAQ's
Find your answers here
Yes, the system can be tailored for various industries that require secure customer record management and compliance tracking.